1. Introduction
TalentSource, operated by Totum Technologies ("we," "us," or "our"), is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the TalentSource platform, including our website, applications, and related services (collectively, the "Service").
By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, company name, job title, and password when you create an account or request a demo.
- Profile Information: For candidates — resume, work history, skills, education, salary expectations, and job preferences. For companies — company description, team information, and job postings.
- Communications: Messages sent through our platform, support requests, and feedback you provide.
- Payment Information: Billing details processed through our third-party payment processor (Stripe). We do not store full credit card numbers.
2.2 Information Collected Automatically
- Usage Data: Pages visited, features used, search queries, clicks, and interaction patterns within the Service.
- Device Information: IP address, browser type, operating system, device identifiers, and general location data.
- Cookies and Tracking: We use cookies and similar technologies as described in our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Match candidates with relevant job opportunities using AI-powered algorithms
- Facilitate communication between companies and candidates
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve user experience
- Detect, prevent, and address fraud and security issues
- Comply with legal obligations
4. How We Share Your Information
We may share your information in the following circumstances:
- Between Users: Candidate profiles may be shared with companies that have active job postings, subject to candidate privacy controls. Company information is shared with candidates who are matched to their roles.
- Service Providers: With third-party vendors who assist us in operating the Service (e.g., hosting, analytics, payment processing, email delivery).
- Elevate Partners: If you opt into our Elevate concierge service, your information may be shared with our recruiting partners to assist in the hiring process.
- Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, safety, or property of Totum Technologies, our users, or others.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.
5. Candidate Privacy Controls
TalentSource provides candidates with granular privacy controls, including:
- The ability to block specific companies from viewing your profile
- Control over which information is visible to employers
- Options to set your profile as active, passive, or hidden
- The ability to delete your profile and associated data at any time
6. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service. You may request deletion of your account and personal data at any time by contacting us. We may retain certain information as required by law or for legitimate business purposes.
7. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Request portability of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@talentsource.ai.
9. Children's Privacy
The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Totum Technologies
Email: privacy@talentsource.ai